On 4/30/09, I ordered the anniverssary diamond oil candle" and added a quoation to my order. A few days later, I realized that I had misquoted one word. I was able to contct Glass Dimensions before they had engraved to quotation. The order, a 40th annivsary gift for our good friends is SPECTACULAR! It's a beautifully crafted, unusual gift that was engraved precisely as I had ordered (even with the correction). I am absolutely thrilled with the candle and with all contacts with Glass Dimensions (they kept me up-to-date almost every day with where were all at, and sent me the tracking number once the order was shipped, and the gift arrived exactly on the date promised and in perfect condition. It is truly the perfect gift for a couple who has evenything and was made to perfection - I'm so excited & thrilled, I just wish their anniversary wss this weekend instead of next. Can't wait to give it to them!!! It's is absolutely beautiful and artfully executed! I's so pleased! Thank you, Glass Dimensions! The almost daily progress emails were so helpful in rememdying my insecurity about not have a perfect gift - and now we do! My (& my husband's) thanks to any and all artisans at Glass Dimensions - you do spectacular work!